Revolutionizing International Education
with Tailored Solutions
CloudXperts had the privilege to collaborate with one of India’s leading providers of International Education Services. With a vision to prioritize students’ interests and offer a vast array of education options worldwide, our client aimed to become the most sought-after International Education team in the industry.
Project Challenges
- Lack of Integrated Platform:
- Absence of an integrated platform for channel customer management.
- Inefficient Tracking:
- No efficient method for tracking students and partner data.
- High-Cost Database:
- Higher cost of database management makes it challenging to maintain necessary information.
- Manual Sales Operations:
- Handwritten data led to errors, inconsistencies, and reduced productivity.
- Query Handling:
- Difficulty managing partners and students with multiple documents and data.
Tech Stack
Key Initiatives
- Channel Order Management Integration:
- Implemented an integrated platform for channel order management using SFA and CRM systems.
- Salesperson Attendance Tracking:
- Utilized SFA with geo-fencing and time-tracking software to monitor salespeople's attendance.
- Task Prioritization and Performance Expectations:
- Implemented processes to prioritize tasks and set clear performance expectations.
- Salesforce Automation for Event Management:
- Leveraged Salesforce automation to efficiently plan and manage events and adapt to market conditions.
Key Impacts
Boost in process efficiency & relationships with end Students.
More improvement in unified storing and processing of data.
More insights gathered and helped scale the business
- Increased Insights:
- Gathered more insights to scale the business.
- Boost in Process Efficiency:
- Improved efficiency and relationships with students.
- Unified Data Management:
- Achieved more unified storing and processing of data.
- Sales Process Automation:
- Automated sales processes using industry-leading Salesforce automation software.
- Enablement of Production and Sales Teams:
- Enabled production and sales teams with technology-driven field sales apps to automate core sales activities.
Conclusion
CloudXperts’ collaboration with the Ed-Tech industry leader marked a significant milestone in revolutionizing International Education Services. By addressing key challenges and implementing tailored solutions, we not only enhanced operational efficiency but also paved the way for improved student experiences and business growth.
Customer Testimonial
“We deeply appreciate your outstanding work. Your professionalism, expertise, and dedication have exceeded our expectations. Your tailored solutions, attention to detail, and clear communication have been exceptional.”
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